Our Company History Since 2014

We Know There Are Other WordPress Support Companies Out There But We Are The Fastest

we started our business in 2014, there have been only a few firms that specialized in WordPress support or perhaps “Managed WordPress Services.”
It was mostly freelancers and development firms who designed WordPress sites then had to support them for their customers once the development was completed.
There wasn’t one company that offered flat rate WordPress support, which is our main service.

Take A Look Below At A Timeline Of Our Success.

Nov 2014

COMPANY WAS BORN

We were launched on a Sunday morning November 15th, 2014.
Since we continue our targeted vision is to be the best and the FASTEST WordPress support company in the world.

AUG 2015

100 WORDPRESS ISSUES FIXED

This was an exciting time that showed that there are many people who need WordPress support 24/7 and that our agents solve their problems quickly and professionally.

Feb 2016

LAUNCHED INFECTION REMOVAL SERVICE

We brought some of the best and brightest infection cleaning specialists to serve clients who need to clean and secure your site.

Mar 2016

LAUNCHED SPEED UP SERVICE

We did our market research and discovered the great need to accelerate WordPress sites, so we perfected the process and launched our Acceleration speedup Service.

Jan 2017

15,000 WORDPRESS ISSUES FIXED

At this point, we were averaging around 80 support tickets per week and we love every moment when we can tell the customer that their problem is solved.

May 2017

ACHIEVED AVERAGE TICKET RESOLVE OF 30 MINUTES

The most important thing that makes us different is to solve the speed.
We maintain an average resolution time of 30 minutes in all general support requests.

Nov 2017

REBUILT OUR CUSTOM SUPPORT PORTAL

This was a great update for our customers to provide the most optimized experience by using our personalized ticket portal for agent communication.

Dec 2017

500 WORDPRESS ISSUES FIXED EACH MONTH

The fast support we provide is spreading through the WordPress community and we are solving more than 500 WordPress problems per month.

Dec 2018

EMPLOYED 8 AGENTS AND FIXING 24/7

Keeping support as fast as possible, we employ 8 full-time agents who handle WordPress problems 24 hours a day, 7 days a week, and even on weekends and holidays.

Dec 2019

OVER 152,000 WORDPRESS ISSUES FIXED

We are very proud to remain the leader in WordPress support and have overcome more than 152,000 WordPress problems since 2014.